|Energy Conservation, Weatherization and
Utility Assistance Programs
These programs include:
SDG&E’s free app for your mobile device gives you more ways to connect to your energy information. The app offers anytime, anywhere access to bill payment, payment locations, outage maps and even a calculator to find out what appliances cost to run. Check out the following features.
Pay on the go
Mobile bill pay offers you an easy way to access your My Account information. You can review your bills, schedule a payment, and update your My Account contact information. If you haven’t registered for My Account, sign up today.
View your energy use at a glance
The My Energy button allows you to view charts showing your daily and weekly energy use at a glance. Simply enter your SDG&E My Account login and password to your personal view charts.
Get outage information
View up-to-date outage information for the entire SDG&E service area. The outage map is updated every 5-10 minutes to display all unplanned outages. The map includes estimated restoration time.
Try the cost calculator
If you wonder how much it costs to run your appliances, try our interactive cost calculator. Simply choose the appliances you use in your home and then estimate how many hours you use that appliance every month.
HEAP assists clients who are in need help paying their electric or gas bill. Clients determine which bill they need help. Clients supply information that will be used to determine an established benefit amount which will appear as a credit on the clients’ bill. If the bill is included in the clients rent, the client receives a check in the benefit amount. Assistance is 1 (one) time every 12 months.Back to Top
ECIP assists clients who are in crisis of having their electric or gas service disconnected or that their electric or gas has been disconnected. Clients whose utilities are included in their rent DO NOT qualify for ECIP/FT. ECIP/FT pledges are called into the appropriate utility company indicating an application has been processed with the pledge amount to postpone or stop the pending loss of service. If the service is already disconnected, the client is responsible for all deposits and/or reconnection fees.
CLTS is a discounted rate for local telephone service. 2 (two) plans are available. Unlimited local calls or limited amount of local calls are available. Any long distance, out of the area code or additional phone features are additional charges.
A client may qualify, based on guidelines,
for a energy efficient replacement refrigerator at no cost to the client. Replacement consists of removing and disposing of the client’s old refrigerator and replacing with
Other programs operated by this department to help low-income populations include:
We also provide referral phone numbers for other agencies who assist with various services for the low-income and/or vulnerable population. The agency also provides application assistance to access other services.
For more information or assistance, please call our multi-lingual toll free hot line at :
For Assistance call: 714-839-6199 8am to 4pm PST.